Ticketbaba Documentation

Privacy Policy

How we collect, use, and protect your information with the Nova neural fabric powering Ticketbaba.

Last updated · May 18, 2026
PRV-01

Information We Collect

We collect information you provide directly to us, including your name, email address, and payment information when you create an account, purchase tickets, or contact us. We also collect information about events you attend and tickets you purchase.

PRV-02

How We Use Your Information

We use the information we collect to:

  • Process ticket purchases and deliver tickets
  • Send order confirmations and event updates
  • Provide customer support
  • Improve our platform and develop new features
  • Prevent fraud and ensure the security of our platform
PRV-03

Payment Processing

Payments are processed through Stripe. We do not store your credit card information on our servers. Organizers receive payments through their own Stripe accounts via Stripe Connect. Please refer to Stripe's privacy policy for information about how they handle your payment data.

PRV-04

Information Sharing

We share your information with event organizers when you purchase tickets (name and email for attendee management). We do not sell your personal information to third parties. We may share information with service providers who assist us in operating the platform.

PRV-05

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is transmitted using SSL/TLS encryption, and sensitive data is encrypted at rest.

PRV-06

Your Rights

You have the right to access, correct, or delete your personal information. You can update your account information at any time through your account settings. To request data deletion, please contact us at [email protected].

PRV-07

Cookies

We use essential cookies to maintain your session and remember your preferences (such as light/dark mode). We do not use third-party tracking cookies.

PRV-08

Contact

If you have any questions about this privacy policy, please contact us at [email protected].

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